Nelson Hydro Customer Advisory

Nelson Hydro reminds customers that during the spring and summer months there is a greater possibility of lightning and power surges on the electrical distribution system.

Customers are required to supply, install and maintain their own surge and lightning protection equipment at their service entrance and/or distribution system, to protect against these possibly adverse conditions.

City of Nelson/Nelson Hydro bylaw #2020 explicitly states that the utility does not guarantee uninterrupted power supply, nor does it guarantee the constancy of its voltage or frequency. The bylaw further states:

"Nelson Hydro shall not be responsible for any loss or damage due to defect in service arising from any cause whatsoever".

Please ensure that the electrical system in your home or business is adequately protected. If you are not sure, you should call an electrical contractor to inspect your power system, and upgrade as required.

For more information, please contact:

Nelson Hydro Administration
Phone: 250-352-8240
email: nelsonhydro@nelson.ca

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